Privacy Policy | Square Tech IT

Introduction

This Privacy Policy explains what information Square Tech IT ("we", "us", "our") collects when you use this website (squaretechit.com), how we use it, and the choices you have. It describes our current data practices as reflected in how the site works. It is provided for transparency and is not legal advice; we recommend professional legal review before relying on it for any specific regulatory requirement.

Information We Collect

We only collect information you actively provide, plus optional analytics if you consent:

Contact form: your name, email address, subject, and message.
Project & enquiry forms: your name, email address, phone number (optional), company (optional), the service or product you are interested in, your project details and requirements, and any budget or timeline you share.
Text-to-Speech tool: the text you submit, the voice style, language and voice settings you choose, and the audio file generated from them.
Staff sign-in: a username or email and password are used to authenticate authorized staff accounts, which sets a secure session cookie. This site does not offer public account registration.
Optional analytics: if — and only if — you accept analytics, Google Analytics and Google Tag Manager collect usage data such as pages viewed, referring pages, approximate location, and device/browser information, using cookies.
Consent preference: your analytics choice is stored in your browser's local storage. It contains only the choice and a version number — no personal data.

We do not collect shipping addresses, demographic information (such as age, gender, hometown or interests), or payment card details, and we do not process purchases, orders or online payments through this website.

How Information Is Collected

Directly from you when you submit a contact, enquiry or project form.
From the text and settings you enter into the Text-to-Speech tool.
When authorized staff sign in (authentication and a session cookie).
Through Google Analytics / Tag Manager cookies — loaded only after you accept analytics.

How We Use Information

To respond to your enquiry and prepare a quote or proposal.
To deliver the products or services you request.
To generate the speech audio you create with the Text-to-Speech tool.
To authenticate and secure access for authorized staff.
To understand how the site is used and improve it — only where you have accepted analytics.
To operate, maintain and secure the website.

Text-to-Speech Data

Text you enter into the Text-to-Speech tool, along with your chosen voice and language settings, is sent to our server to generate an MP3 audio file. The submitted text and the generated audio file are automatically deleted approximately one hour after they are created. Text-to-Speech submissions are not linked to an account or to any contact details you provide elsewhere on the site.

Analytics and Cookies

Essential: a session cookie is set only when authorized staff sign in. It is HttpOnly and required for authentication. A security (CSRF) cookie may also be set for protected requests.
Optional analytics: Google Analytics and Google Tag Manager load only after you accept analytics. They set cookies (for example _ga) and share usage data with Google. They are never loaded before you consent.
Your consent preference is stored in your browser's local storage (not a cookie).

You can change your analytics choice at any time using the Cookie preferences link in the site footer. Rejecting analytics stops further analytics and removes the analytics cookies the site is able to clear. Your authentication/session cookie is never affected by this choice.

Data Sharing and Service Providers

Google (Analytics and Tag Manager) — only if you accept analytics.
An email service is used to deliver your enquiries to our team.

We do not sell your personal information.

Data Retention

Text-to-Speech submitted text and generated audio: automatically deleted approximately one hour after creation.
Authenticated staff sessions: expire after about 14 days of inactivity.
Contact, enquiry and project submissions: retained for as long as necessary to respond and for our legitimate business records. A fixed deletion schedule for these submissions is not currently defined; you may ask us to delete data you have sent (see "Your Choices").

Data Security

The site is served over HTTPS. Authentication uses HttpOnly session cookies, and standard security response headers are applied. Rich content shown on the site is sanitized before display. We do not collect or store payment card details.

International Data Handling

We operate from Melbourne, Australia and Gaibandha, Rangpur Division, Bangladesh, so information you send may be handled in either location. If you accept analytics, Google may process the associated data internationally.

Your Choices

Accept or reject optional analytics at any time via the "Cookie preferences" link in the footer.
Ask us to access, correct or delete the information you have submitted, by emailing us.
Control or clear cookies through your browser settings.
Simply avoid submitting a form or using the Text-to-Speech tool if you prefer not to share that information.

Contact Us

If you have questions about this Privacy Policy or your information, contact us at:

Square Tech IT
Email: [email protected]
Or use our contact page.